Hi,
I would like to share my direct client requirement. Job Title: *Sr. Support Analyst* Location: *Cambridge, MA * Duration: *3+ Months* *Key Responsibilities: * · Analyzing and troubleshooting problems encountered by internal and external users of regulated clinical data management applications. · Installing and testing application patches and customizations across all environments · coordinating with different functional teams to investigate performance issues; determine root cause, devise remediation plan and define implementation plan. · Creating required documentation for application upgrades, technical support and end user support. · Following required procedures to coordinate with other IT groups for issue resolution and remediation in the application production environment. · Following all established SOPs, change control procedures and communications processes for both IT and business functions as applicable. · Providing technical assistance as needed to support analysts supporting related applications. *Technical Requirements**:* · Familiarity with the following, or similar, software applications is required: Oracle Clinical, TMS, RDC, CRFTrack, and AERS · Experiences in all aspects of Oracle RDBMS version 9i to current. · Experiences with various Unix and Linux operating system versions and proficiency in various scripting languages · Sufficient knowledge of IIS, Apache, Web Services, Active Directory, Group Policies, File/Share Security, and Networks to effectively troubleshoot application operations and performance issues. · Excellent communications and customer service skills · Proven trouble shooting and decision making skills · Working knowledge of software version control tools *Experience**:* · *4+ years supporting in house and external users of OPA applications * · *5+ years working in a pharmaceutical R & D organization, CRO or FSP * · *5+ years as a systems administrator, consultant or technical support analyst for the suite of Oracle Pharmaceutical Applications * *Other Requirements:* · Preference for working in a collaborative, team environment · Ability to work independently and with minimal supervision · Demonstrated ability to establish and meet priorities and deadlines · Sense of humor *Education: * · BS degree is required. BS or MS in computer sciences is preferred Thanks and Regards, Jeeva Take Solutions Phone: 609-720-1002 x 9325| Fax: 732-875-0448 Email: *je...@takesolutions.com <je...@takesolutions.com>* | www.takesolutions.com -- You received this message because you are subscribed to the Google Groups "as400placements1" group. To unsubscribe from this group and stop receiving emails from it, send an email to hrccpl+unsubscr...@googlegroups.com. To post to this group, send an email to hrccpl@googlegroups.com. Visit this group at http://groups.google.com/group/hrccpl. For more options, visit https://groups.google.com/d/optout.
