Hi.

Hope you doing great.....
Please find the requirement below, and  provide your updated profile ASAP..@
rajind...@sysmind.com


IBM TIVOLI , BMC

JD:

Role :               Monitoring tools admin
Work Location: Phoenix, AZ
Duration:          Long term
Client:              Wipro

IBM Tivoli BSM Tools(Mandatory)
BMC Monitoring(Mandatory)

Microsoft System Center Operations Manager As a Lead Administrator, you
should be able to act as a Single point of contact for the technical tower
in front of the customer management. Ensure proper communication and quick
resolution as a crisis manager. Responsible for Vendor Management and
people management. Drives day to day operations and work plan
allocation/management. Conduct periodic reviews with teams. Weekly and
monthly status reports to higher management. Participate in business
meetings with various stake holders. Take corrective actions based on the
customer satisfaction surveys. Drive service improvement programs. Ensure
adherence to quality / security standards defined for the engagement
Perform Trend analysis, identify top few incidents and work with respective
teams/individual to minimize the incidents. Effort estimation/reviews on
need basis for new projects.

Minimum work experience:5 - 8 Years

Required Skill(s)       Tools Support (L4) , TIS Technical Support (L3) ,
BSM Admin (L1) , BSM Admin (L3) , Datacenter Implementation (L1) , Infra
Tools Customization and Deployment (L2)
Essential Skill(s)      BMC Monitoring (L1) , IBM Tivoli BSM Tools (L1)
Additional Skill(s)     Microsoft System Center Operations Manager (L1)

Thanks & Regards



Rajinder Singh

IT Recruiter

Website:www.sysmind.com

Email: rajind...@sysmind.com <rajinder.sysm...@gmail.com>

Phone:609-897-9670 Extn 2190

Fax: 609-228-5522

Address: 38 Washington Road, Princeton Junction, NJ 08850
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