*Immediate Need *Sr. Metrics Analyst
West Chester, PA

*Job Title* : Sr. Metrics Analyst

*Location* : West Chester, PA

*Duration* : Contract

*Client    *: Wipro


Need: visa, photo id, Passport no;



*Skills set:*

Asset management, CMDB, ITIL, ITSM, Metrics.

*Job Description:*

• Sr. Metrics Analyst is responsible for collecting, analyzing and
utilizing operational performance data to identify, prioritize, and deliver
improvements to the business.

• The Sr. Metrics Analyst will develop and maintain standard reporting
measures, recommend action plans, and provide ongoing analysis of
solutions.  S/he will work with all levels of management by leading,
coaching or assisting in projects to improve defect rates, cycle time,
costs, or customer satisfaction.

• Partner with business leaders to develop and understand business metrics
and patterns in the data, and to help drive data-based strategic decision
making

• Solid knowledge of CIs; dependencies relationships in CMDB and
Application modeling.

• Analyze qualitative and quantitative data, identify and prioritize
improvement opportunities, and recommend changes to management.  Provide
analysis prior to and following any recommended changes.

• Lead or assist on improvement projects.  Provide analytical support of
actual results against budget and feasibility of proposed business
strategies.

• Coach team members and leaders on process improvement tools and projects

• Creates and maintains multiple operational reporting tools.

• Hard core IT asset management exposure.

• Experience & knowledge of CI's Lifecycle in Configuration Management from
New to retirement.

• Conducting audits & Monitoring Configuration Database to maintain data
integrity due to changes in IT environment.

• Excellent communication skills

Thanks & Regards

Mahesh Boosolu

Agile Enterprise Solutions, Inc

Ph :972-453-1358
Email : mahesh_boos...@aesinc.us.com  || www.aesinc.us.com

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