*Service Now Developer/Administrator* *Shiva*
*shivaservicen...@gmail.com* <shivaservicen...@gmail.com>* 510-378-3622* *Summary:* · Over *Seven years* of IT experience with 3 years of experience on *ServiceNow *Development, Maintenance and administration. · Expertise in Design and develop solutions within the *ServiceNow* *Environment* to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces and any other customization required to support client processes · Strong knowledge of *ITIL* methodologies, *ITSM* concepts, enterprise IT architecture, relational databases. · Solid understanding of the application development lifecycle process, including requirement analysis, quality assurance, design, scheduling, implementation, issue tracking, version control and deployment. · Good experience in developing workflowsand in customizing the applications in service now using *Java script,AJAX, HTML and DHTML*. · Well experienced in data modeling, data migration concepts, SQL, PL/SQL programming. · Expertise in Designing and performing advanced level scripting and development on the ServiceNow platform (to include CMS, advanced integrations and custom application development) · Extensive experience on technical implementation of various service now modules such as Change Management, Incident Management, Problem Management, Service Catalog, Configuration Management. · Expertise in Design and development of *CMDB* (Configuration Management) in *ServiceNow.* · Expertise in Design and configure *ITSM* (incident, change, problem) in* Service-now*. · Having good knowledge on *Content Management System(CMS)*. · Installed AngularJS Plugin into ServiceNow and developed service portal using the two-way data binding methodology. · Experience in managing process, technology and IT service management solutions, ITIL processes, customizing and configuration of ITSM tools. · Expertise in Software Development Lifecycle (SDLC) managing project scope, requirement definition, resource management, change management, analysis, managing work schedules, project status reporting, project coordination and conflict resolution. · Exposure to Service-Now platform tools like Discovery and Orchestration *Environment*. · Experience on Technical implementation of various *ServiceNow* modules such as Change Management, Incident Management, Problem Management, Content Management System (CMS), Service Catalog, and Configuration Management. · Expertise in developing *Client Scripts*, *Business Rules*, *Script Include*, *Import sets*. · Expertise in Design and developing custom applications in *ServiceNow* and utilize its potential in PaaS (Platform-as-a-Service) and SaaS (Software-as-a-Service). · Experience in Design, manage and analyze*CMDB* (Configuration Management) configuration items and its integrations. · Worked on REST integration and SOAP based Inbound/Outbound WebServices, right from consuming, testing along with integrating with SeviceNow. · Expertise in creating and managing *Service Catalogs*, *Record Producers*, *Order Guide*. · Expertise in designing sites using *CMS*. · Had working knowledge with *Project Portfolio Suite* which covers Demand Management, Project Management, SDLC, Test Management and Resource Management. · Solid understanding of *webservices* (*REST/SOAP/WSDL/XML*), and HTTP Request Methods. · Good Knowledge of *ActiveDirectory*/*LDAP* integration with ServiceNow. · Good knowledge with Deployment in *UNIX* *Environment*. · Experience in Web Development technologies like *HTML, CSS, XML* · Developed Web-based applications applying *design patterns* like *MVC* architectures along with struts · Proficiency in programming with Java IDE's like Eclipse 8.0 and Eclipse 9.0 · Strong Experience in Configuration tools like CVS · Good Exposure to MS Project Server Expert in several EPM implementations · Strong knowledge of Springs Framework · Basic knowledge of Service-Oriented Architecture (SOA), web services *Technical Skills:* *ServiceNow Strengths* ServiceNowcatalogueconfiguration, Incident Management, Problem Management, Change Management, knowledge Management,Access, Management,WorkFlows,Record Producers. *Scripting Languages:* JavaScript,jellyScript,Glide Script. *Software Architectures:* Two-tier(client server applications), N-tier (Web based Applications), SOA (Service Oriented Architecture) *Operating Systems:* Windows NT, XP, UNIX *Microsoft Tools * MS Office (Excel, Word, Visio, PowerPoint), MS Project Server *Others * C, C#, Java, JavaScript, SQL, PL SQL *Java Skills * Java Technologies Java, J2EE, JDBC, Servlets, JSP, JavaBeans, EJB, JPA, JMS, Web Services. Operating systems Windows, UNIX/LINUX Platforms. Frame Works Spring, Struts, ibernate, ATG, OSGI. -- You received this message because you are subscribed to the Google Groups "as400placements1" group. To unsubscribe from this group and stop receiving emails from it, send an email to hrccpl+unsubscr...@googlegroups.com. To post to this group, send an email to hrccpl@googlegroups.com. Visit this group at https://groups.google.com/group/hrccpl. For more options, visit https://groups.google.com/d/optout.
