On Sun, 23 Jan 2005, Bruce DeYoung wrote:
Thanks Neal for the reply. Unfortunately, I cannot provide a link to the site since it is an intranet site only....at this time.
Post it anyway so I can take a look at it's structure. Post the login URL then the first URL you see after a sucessful login.
My suspicion about this is that Vignette security is handled differently than, say, standard Apache security. Using the -u option with htdig and supplying an authenticated user for our Apache-based sites works fine. I'm not sure how Vignette authentication works, but I do know that when you attempt to access the site, if your login cookie is not set, it will rediret to a login page and request authentication information.
Open your cookies file in the browser and clear anything associated with this website, then relogin into the webiste and check the cookies.
I've asked our Vignette developer to request some assistance from Vignette support as well.
When you say "make sure cookie support is enabled", are you referring to something in Vignette or in htDig?
I assume you are using HtDig 3.2B6
Look at the cookies_input_file & disable_cookies settings in HtDig. The disable_cookies is 'true' be default.
My gut feeling is that it's setting a cookie. You can take the contents of the cookie that the browser stores and load it in to the HtDig indexer via the cookies_input_file.
It may also be that the software checks the 'user_agent' string supplied by the browser/indexer and may disallow access if you aren't running a certain version of browser.
You can fake this buy setting the user_agent in HtDig to be the string supplied by IE. Get it from your apache server weblogs.
I've seen both of these problems and worked around them this way.
And, I understand what you're saying about using the rewrite rules...and I think you're right about that one. So, once I'm able to dig the site, I will look at the URL references and create a url_rewrite rule to remove the session information.
Thanks.
--
Neal Richter Knowledgebase Developer
RightNow Technologies, Inc.
Customer Service for Every Web Site
Office: 406-522-1485
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