on 3/30/01 9:22 AM, Geoff Hutchison at [EMAIL PROTECTED] wrote:

> At 8:32 AM -0500 3/30/01, Jimmy Ether wrote:
>> What is typically the cause of this? Permissions? Server not finding the
>> htdig.conf? Any suggestions?
> 
> Yes.
> 
> See the FAQ for more suggestions and if possible, check the error log
> from the HTTP server for the error message being generated.

Well, the hosting company my client is using (Earthlink) does not give us
command line access or access to server configuration files and error logs,
and it's making this impossible to figure out. I called them to have them
look through the logs themselves, but they said no Internal Server Errors
were in the log.

This is all I get to see on the browser side:

"The server encountered an internal error or misconfiguration and was unable
to complete your request."

I've read over the FAQ several times and it offers a few suggestions, but
they are primarily regarding Solaris or the "perl-handler" CGI
configuration, neither of which seem to be the problem here.

As for version info, they are now running:
Digital Unix 4.0
Apache 1.3.9
Htdig 3.1.2

Now, I DID have a core dump, which may make the issue described here
http://www.htdig.org/FAQ.html#q5.14 the problem. But since I have access
make any of these changes, I'm kinda at a loss.

One thing I noticed when we re-installed htsearch was that the file was much
smaller than it had been before. It used to be around 528K and now its just
over 112K. I read that the new version of Htdig searched faster... is the
newer version of htsearch smaller because of that? I'm wondering if this is
a conflict with the newer version of htdig and our server configuration,
since the old one always worked without problem and I'm setting things up
the same.

Any help is appreciated.

Ryan


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