Alan C. Field wrote:
By the sound of the conversations our network guy is having with whoever he's talking to at AT&T its going to be a long time. :) I sounds like the support people don't know what TN3270 is, don't know what IBMLINK is ...
I've had this unfortunate experience before. The AT&T support people have no clue about IBMLink. And, the IBMLink people say, "It's not our problem. You have to talk to AT&T." I vowed that the next time there was a similar issue, I would become irate, doggedly escalate the issue on the IBMLink side, and make *them* report the problem to AT&T.
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