Open a ETR/PMR via IBMLINK and include SHOPZSERIES in the title of problem that you open (as per the instructions on the ShopzSeries site).
I had to do this once, and got a prompt response.... Cheers, Jason. <snip> I registered on ShopZseries 7 working days ago. Received an email saying that I will only be allowed to do draft orders until my access level is changed in approx. 48 hours. I still cannot submit any orders after 7 working days - comes up with 'you are not authorized to submit orders'. When I checked my profile on ShopZseries my access level says 'unauthenticated'. Who must I call/mail to change my access so that I can submit an order. <snip> ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
