On Tue, 18 Aug 2009 03:19:16 -0500, Paul Gilmartin 
<paulgboul...@aim.com> wrote:

>...
>>> ...who can be held accountable if some thing goes wrong.
>>
>>Accountable? Better read the disclaimer carefully. A software provider
>>like IBM or an ISV will fix a bug if you report it. But, they won't pay
>>you for down time or lost data...
>>
>I believe that.  And even if you were to find a provider generous
>enough to indemnify consequential damages, they'd be likely to
>exclude ...
>customer's programming error and hardware failure.  ...

Any vendor naive enough to be that generous would be swamped
with bogus reports of lost productivity due to the product's behavior.

Pat O'Keefe

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