> -----Original Message-----
> From: IBM Mainframe Discussion List [mailto:ibm-m...@bama.ua.edu] On
> Behalf Of Chase, John
> Sent: Tuesday, May 04, 2010 11:58 AM
> To: IBM-MAIN@bama.ua.edu
> Subject: Re: CA Support online?
> 
> > -----Original Message-----
> > From: IBM Mainframe Discussion List On Behalf Of Gibney, Dave
> >
> > Yup, just tried it again. With no Browser open, using internet
option
> > from control panel, whacked all ca cookies, and files. Same result.
> >
> > Retried and whacked everything since 4/27 including four files from
> this
> > try. Same result.
> >
> > It shouldn't be this difficult, and yes I can open an issue on the
> > phone. I'd rather not twist my neck on hold, or troubleshooting CA's
> (or
> > if it's M$'s) software.
> >
> > It shouldn't be this difficult, but I guess it is just life these
> days.
> 
> A colleague who lurks says this:
> 
> " New logon button on the upper right.  Select that and then have to
> select CONTINUE to accept terms.  Then you have the usual site page.
I
> didn't have to delete cookie for old page."

Didn't work for me :( I guess I'll try the call. Think I'll get lucky
and reach someone onshore?

> 
>     -jc-
> 
> >
> > Dave Gibney
> > Information Technology Services
> > Washington State University

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