Ever since the shop was opened in 1999, we have had a web based service from IBM that allowed only basic APAR searches and electronic problem reporting of 'software defects'. We could download PTF's.
There was no charge. Now the web navigation has changed such that I can no longer access the service. IBM is insisting that this is correct, and, oh by the way, I should have not had any such service at all; all are fee based. Perhaps I am not using the right words. It is really difficult to keep up with the name change game. Does anyone know what the name of that free service would be in todayspeak? Thanks. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html