Funny how companies still figure on IBM to have all the answers when all they need to do is look internally. I've seen this more times than I can count.
On Fri, Sep 3, 2010 at 7:20 AM, Anton Britz <antonbr...@gmail.com> wrote: > Hi, > > Did you see this article ? > > Several threats and a long letter detailing what it calls “chronic > failures” of agreed service levels, Texas has made another move in its > efforts to fix a seven-year, $863 million outsourcing contract with IBM > that’s gone bad. The Texas Department of Information Resources is now > saying it will rebid – four years early – all work now performed by IBM. > > n a letter sent to IBM earlier this month, Karen Robinson, the department’s > executive director said failure to correct alleged deficiencies leaves her > “no course but to pursue procurement,” according to this article in the > Dallas Morning News. In the letter, Robinson said the agency won’t terminate > the IBM contract because it “has determined that it is not in the best > interests of the state to exercise that right at this time,” the article > reported. > > IBM maintains it has done nothing wrong, and in the article IBM spokesman > Jeff Tieszen said the company disagrees with the department’s accusations, > adding that “IBM has worked in cooperation and good faith” with the > department and hopes “to move the data center services project forward for > the benefit of the state.” > > You all may recall that the contract was first awarded to IBM in 2006, and > by 2008, problems surfaced. There was a suspension and IBM promised to fix > the problems. The contract was re-started, but things got bad again in the > fall of 2009, and the contract was renegotiated. > > IBM was contracted to migrate data center operations for 27 agencies into > two consolidated data centers. The consolidation, per IBM’s bid, was to be > done within 24 months. As I wrote back in July, in this blog, only five > agencies have been completely transformed, according to Texas. Moreover, > Texas claims, IBM is only working on the transformation of five of the > remaining 22 agencies, and that these five are “only partial” > transformations. > > > http://www.theoutsourceblog.com/2010/08/ibm-and-texas-outsourcing-troubles-part-two/ > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, > send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO > Search the archives at http://bama.ua.edu/archives/ibm-main.html > -- Guy Gardoit z/OS Systems Programming ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
