I noticed the slightly new format on the web page I get to with my old
bookmark for IBMLink ... its now called ServiceLink and the web page has the
ETR application moved to the bottom with a sunset date. In its old position
we now see the Service Request application.  Select SR and then use the Site
tour link on the left of the page for assistance if you are not familiar
with SR.

Note: I currently do not see a backward link to the ServiceLink page once
you enter the Service Request application.  Most of the applications
selectable on the ServiceLink web page do have a backward link above the
application menu on the left hand side.

Have fun!     

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