I noticed the slightly new format on the web page I get to with my old bookmark for IBMLink ... its now called ServiceLink and the web page has the ETR application moved to the bottom with a sunset date. In its old position we now see the Service Request application. Select SR and then use the Site tour link on the left of the page for assistance if you are not familiar with SR.
Note: I currently do not see a backward link to the ServiceLink page once you enter the Service Request application. Most of the applications selectable on the ServiceLink web page do have a backward link above the application menu on the left hand side. Have fun! ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html