I clicked the IBMLink Feedback link on my ServiceLink page. I opened a
Feedback record complaining about the SR tool. Oddly the ticket showed up on
my SR list of records. I added additional information to the FeedBack record
via SR tool. IBM closed the ticket as follows:
**Software CAT Format Insert****
Entitlement Resolution: Not Entitled
Z/OS Entitlement Resolution:
Additional Info:
BGBP1101441-Customer is not entitled to tech support for the SR tool.
Provided an email address for customer for assistance with tech support
request.
******End of Format Insert******
In a separate email, they asked me to send SR issues to srt...@us.ibm.com.
Don Williams
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