I clicked the IBMLink Feedback link on my ServiceLink page. I opened a Feedback record complaining about the SR tool. Oddly the ticket showed up on my SR list of records. I added additional information to the FeedBack record via SR tool. IBM closed the ticket as follows: **Software CAT Format Insert**** Entitlement Resolution: Not Entitled Z/OS Entitlement Resolution: Additional Info: BGBP1101441-Customer is not entitled to tech support for the SR tool. Provided an email address for customer for assistance with tech support request. ******End of Format Insert******
In a separate email, they asked me to send SR issues to srt...@us.ibm.com. Don Williams ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html