Under your agreements, could you give the vendor access via a limited user id?
I recall once, many moons ago when I was in support, we had this arrangement with one of our customers (I want to say it was one of the 3 credit bureaus). Later, Ray -----Original Message----- From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Bruce Hewson Sent: Wednesday July 26 2006 23:32 To: IBM-MAIN@BAMA.UA.EDU Subject: Re: snding svc dumps That is correct....customer data...no release of dump..so I have to work harder. Regards Bruce Hewson On Wed, 26 Jul 2006 22:35:41 -0700, Edward Jaffe <[EMAIL PROTECTED]> wrote: <snip> > >So, given the OP's scenario of an ftp server that crashed, you would >absolutely *not* send the dump to IBM CommServer support? ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html