Hi, Just thought I'd share IBM(UK)'s response to a simple question asking for a description of the 5 possible functions for the XRC message ANTX8117I which indicates a consistency delay detected at (Primary/Secondary/Buffers/Master/Journal). We have seen an increasing number of these messages being issued recently so I wanted to know exactly what they meant. I was pretty sure of 4 of them but wanted them clarifying.
I received the following response... "Rob, I have had a word with my colleague, all the information he has is IBM Confidential and he is not aware of anything in the public domain. regards ***** *****, Senior Specialist ITS Technical Support" When i challenged the answer, i received........ "Rob, I work for a service division of IBM and I am unable to give you any information that is not in the public domain. If you require a statement of the position of IBM(UK) on this then you need to approach IBM marketing. regards ***** *****, Senior Specialist ITS Technical Support" So i guess anyone interested in XRC as it's DR tool had better be aware that you're not supposed to know how the product you will rely on actually works? In the meantime, an IBM guy who had been sent to help discuss our problems took the 2 minutes required to fully answer the question. Wish he worked for their support team. Regards, Rob Lister ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
