>IMHO, the deciding factor is how well, or poorly, the product suits the 
>business needs of the purchaser, either directly or indirectly.

Don't go there. (8-{>}

Some/many times I have seen the product drive the business need.
On many platforms, I have seen:
"This product is groovy! What do we have to do to get it installed"?

Also, I have been involved in (TOO) many projects where they get product 
descriptions to derive requirements.

When in doubt.
PANIC!!      

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