<snip> -----Original Message----- From: Scott Barry [mailto:[EMAIL PROTECTED] Sent: Tuesday, January 16, 2007 11:54 AM To: '[EMAIL PROTECTED]' Subject: FW: UOWID overlaid with CA's CommBridge in MRO environment?
Hello, Regarding this reported symptom condition, CA now acknowledges that the CICS/CMF transaction record's UOWID field contents (SMF 110 subtype 1) are overlaid by their CA AllFusion Gen CommBridge product, specifically many unique/individual transaction executions contain the same UOWID string. With CA's final response that "no other customer has complained," the reported issue has been closed and will not be addressed without additional "...demand from the customer base." Hopefully there are other CICS users running CA's CommBridge software who can identify the importance of having an accurate UOWID/NETNAME combination for relating MRO-related transactions with management reporting and also IT chargeback. Sincerely, Scott Barry SBBWorks, Inc. <unsnip> This is totally unacceptable for a software vendor to act this way when they are notified of a defect in their product. This is especially egregious when you consider the data field and its importance and impact to performance reporting and analysis. This field allows the separation of CPU usage within CICS from DB2 CPU usage by CICS transactions. If you can't do this correctly, then many shops I have worked with would be crippled. Just my two cents. Tom Moulder ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
