I didn't say I was afraid to call the help desk. As a matter of fact, I said, "It appears most likely to be some sort of problem with our network here. I just wanted some confirmation, since I'm waiting on response from CA." I was working this problem via email, since I was in and out of the office all day. (I generally prefer electronic problem resolution means anyway.) They had already suggested deleting cookies and a few other things, which hadn't worked. I have no problem with CA's help desk; I had already emphasized to them that this was a non-critical problem and that I thought the culprit was somewhere on our end.
Jon <snip> Why are you afraid to call the helpdesk? They are there for support, how-to questions, recommendations, and of course, defects. </snip> ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html