If we only dealt with 1 ISV, then we'd have few, perhaps no, problems too. But we deal with (at the last count) 57 ISVs, who supply us with several hundred products. Each ISV has it's idiosyncracies, some don't use keys at all, some are very easy to contact and deal with, some others are less so. It all adds up to quite a bit of overhead.
-----Original Message----- From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Kirk Talman Sent: Monday, February 19, 2007 10:24 AM To: IBM-MAIN@BAMA.UA.EDU Subject: Re: License keys for ISV products(Cole Software's view) The ISV our group works with at the moment is very small. Their support seems to have the ability to generate authcodes at home. We have called all hours of the day and night. No problem. Good people. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html