Many vendors will negotiate to provide master keys without specification
of a CPUID in the key. Put your legal and contracts people on it. They
both may reasonably require that you have appropriate controls on the
keys. This sort of thing is best raised as a requirement before you
sign a contract. If you don't ask they cannot say yes.
Best Regards,
Sam Knutson, GEICO
Performance and Availability Management
mailto:[EMAIL PROTECTED]
(office) 301.986.3574
"Think big, act bold, start simple, grow fast..."
-----Original Message-----
> at 03:00 PM, "McKown, John" <[EMAIL PROTECTED]> said:
>
> >CA's EKG code for disaster testing is fairly nice.
>
> The code may be nice, but that doesn't help if you can't get a new key
> in a timely fashion. Have they fixed the problems that they were
> having half a decade ago? From your account it doesn't seem so. The
> problems may be different, but if a customer can't get up at a DR site
> because the vendor won't supply a new key within the contracted
> interval, then the protection scheme is unacceptable and possibly a
> serious legal liability.
Our biggest problem at our last DR with CA (not their fault) was (1) no
authorized email account available at the DR site and (2) the idiot FAX
machine was broken. For some reason, CA said that they were not allowed
to tell the EKG code over the phone. Like a FAX is more secure???
--
John McKown
Senior Systems Programmer
HealthMarkets
Keeping the Promise of Affordable Coverage Administrative Services Group
Information Technology
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