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Perhaps the problems with keys need to be made painful to a sales person from a problem vendor? If they don't get they point, I'm sure that there are a few enterprising souls that will do the job, and possibly at a lower cost with much more responsiveness to customer issues.

After all, how many out of work developers are there that have announced that fact on this news group since January (07)?
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Baseball bats for sale; barbed wire wrapping optional. That seems to be the only form of "persuasion" some of these sales types understand.

Alternatively, put them on commission, or partial commission, and dock them for customer complaints!

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