On Thu, 5 Apr 2007 09:14:59 -0700, Ray Mullins <[EMAIL PROTECTED]> 
wrote:

>However, both you and Marcia continue to ignore the context of the 
current
>discussion here on IBM-MAIN in your posts.  Many of us are or work 
for ISVs
>- especially small ones that can't afford the $100K for a basic 
kneecapped
>z9 BC, but could afford the FLEX-ES offering.  These ISVs have 
supported IBM
>System z and its predecessors for over 40 years.  There are many 
ISVs
>represented on this list, and the small ISVs have been griping over 
the
>perceived lack (and remember, perception is reality here) of a proper 
IBM
>response to the FLEX-ES situation for almost a year.

Neither Timothy, nor Marcia, nor any other front-line IBMer you 
regularly see or talk to is going to engage in a discussion about ISVs, 
PWD, or IBM's future plans for System z.  The only people who could 
respond are IBM executives responsible for those things, and they 
don't hang out here.  IBM deals with 3 kinds of customers:
- ISVs
- Business Partners
- Consumers ("end users") [not mass market]

Everyone on the planet recognizes that not every ISV can install a 
traditional mainframe.  Even IBMers.   We who deal with ISVs or who 
hang out in places like this appreciate the frustration ISVs are 
experiencing, but we cannot, as individuals or as IBMers, address 
them.  We are, all of us, waiting to see what will happen.  As you might 
expect, any (non-executive) IBMer who actually has knowledge of the 
future cannot speak of it. 

But ISVs should be working through the PWD program to ensure that 
PWD is representing your needs.  The fact that a lot of small ISVs are 
represented in IBM-MAIN changes nothing since PWD doesn't hang out 
here AFAICT.

Having your livlihood threatened isn't pleasant and your frustration 
and anger are understandable, but, honestly, you will not get 
speculation from us on what the future will hold.   So if your 
expectation is that you will get an answer here prior to getting an 
answer through an official PWD channel, you will be disappointed.  
Something like this affects peoples' lives and livlihoods and speculation 
by anyone with an ibm.com e-mail address would be monumentally 
inappropriate.  If we could tell you anything, we would.

So please don't take our lack of response here to your concerns as an 
ISV as a sign of indifference or unconcern.  Far from it.  All members of 
the Mainframe Fan Club want you to succeed, but the needs of ISVs 
are very different than those of consumers, and it is unfair to the 
consumers to imply that the technology dividends they have received 
over the last 10 years don't count for anything just because you're 
unhappy with IBM today.

BPs should be working through their channel management to ensure 
that IBM knows how *your* business is affected.  (They don't hang out 
here, either.)

This brings us to consumers.  IBM has continued to lower the TCO 
*and* TCA for the mainframe.  A lot.  Timothy and Marcia have been 
trying to respond illustrate those advances.

Since IBM is in business to provide value to its shareholders (duh), IBM 
does have its own financial objectives, too.  Common sense says there 
must exist a price below which IBM, at a given point in time, is not 
willing to go, and there are sacrifices it is unwilling to make.  IBM must, 
of course, live with the consequences of those decisions, but "that's 
just business." 

So, if z/OS & related middleware software pricing finally breaks the 
camel's back and a company decides, after a TCO analysis, that the 
benefits do not justify the costs and that reengineering onto another 
platform is the right thing to do, then you should do it.  We have seen, 
however, that many companies who take the time to do a careful TCO 
come to realize that there are qualities of service and capabilities in 
the mainframe that they have taken for granted.  All of a sudden, there 
are more benefits than originally thought, providing additional weight 
in the TCO equation.

Assuming a company won't push the equipment off the end of the 
loading dock in a fit of spite, it may decide to preserve its hardware 
investment and look at Linux on the mainframe.  Or not. 

But with all that said, I and many others sadly recognize that some 
customers (the "consumer" kind) are leaving the mainframe.  Their IT 
needs are shrinking, not growing, and it has become painfully evident 
to both sides that the time has come for a parting of the ways.  The 
capacity and qualities of service aren't needed, and there aren't 
enough servers to worry about consolidation.  If they have benefitted 
from their relationship with IBM in prior years, hopefully they will 
remain partnered with us.  Some won't.  That's "just business", too.  
But we'll miss them anyway and wish them success.

Respectfully,

Alan Altmark
Sr. Software Engineer
IBM

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