This is exactly the point. I've been told that if a customer does not
have a SW support contract, he won't be able get a ShopzSeries id
anymore; no id, no PTFs via ISR. Weird. (No ServerPac either. Very
weird.)
This all sounds very fishy, but I'll see what I can find out and report
back to the list.
OK, I verified with someone in IBM Fulfillment. He assures me there are
no requirements for any kind of Software Support Contract in order to
register for a ShopzSeries userid. For the userid to be authenticated
you will of course need to have a valid IBM Customer Number, but no
other requirements exist.
Therefore, to use SMP/E Internet Service Retrieval you do not need to
have a SW Support contract.
If anyone experiences something different, or is told something
different, please let me know, with details such as customer name and
country, so I may follow up appropriately.
(Sorry Shane, but Business Partners are a different story, and that
issue remains as is.)
Kurt Quackenbush -- IBM, SMP/E Development
[EMAIL PROTECTED]
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