> -----Original Message-----
> From: IBM Mainframe Discussion List On Behalf Of Richbourg, Claude
>
> Well,
>
> They have a new twist today within IBMLINK. As I logged in to
> list and update my ETR, low and behold it shows; 'No records
> were found'. But hey, at least I could log in...
>
> Sev 1 ticket # 15076082000
I've seen something similar on occasion, where it somehow "munged" part
of our customer number or the "branch office" part of the ETR number, so
"legitimately" it could not find any records. Usually "self-repaired"
by going to another application (e.g., SIS) then returning to ETR.
-jc-
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