On Nov 14, 2007, at 1:28 PM, Edward Jaffe wrote:
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Steve,

If MS gets away with it, IBM will be a close second.

By MS you mean Microsoft?? Who are you kidding? Microsoft's support sites appear to be highly available. I have *never* personally experienced an outage when I run Windows Update or when I need to look something up in the knowledge base. That isn't to suggest they have 100% up time. Nobody does. But, this problem with IBMLink is chronic, persistent, and very noticeable to everyone. IBM should be embarrassed!


Sorry I wasn't clear enough. I meant the MS standard tagline to wipe the disk and re-install.

I agree with your line about MS updates being always available. Once I think I ran into an issue but it was a small amount of time later (15 minutes) that it became available again.

Ed

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