I was in IBMLink 2000 and it failed while trying to pull up an open ETR, giving a "panel" that says "Request for entitlement" followed by more text and "Internal Server Error".
So I decided to switch over to the purple screen system. It doesn't recognize my password. So the support person tried to explain that my IBMLink ID and the VM system use the same ID.... It took a few minutes to get them to listen that in my case this isn't true, I got one of the last IDs they were giving out before cutting off any new IDs. That ID is non-functional now. Looks like things are really busted. One more observation. When you call the 800 number for IBMLink 2000 support, it seems interesting that you have to listen to a LONG winded message about IBM Link being down before it will ever accept a menu selection number. Now that should tell anyone who is looking at this that there is a problem when this is the first thing you hear before selecting a menu option specific to logon problems (or some such). I may not be saying this well, but I think you can get the point. Regards, Steve Thompson -- All opinions expressed by me are my own and may not necessarily reflect those of my employer. -- ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html