Anton, Would you feel better if a call centre in Texas gave you the same kiss-off?
Ron > -----Original Message----- > From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On > Behalf Of Anton Britz > Sent: Monday, June 16, 2008 7:42 AM > To: IBM-MAIN@BAMA.UA.EDU > Subject: Re: [IBM-MAIN] Outsourcing hits new low > > Yes,, > > I ordered a "Leather Recliner" from Costco 4 weeks ago, for my Mother's > visit > from South Africa. > > So, this weekend, I phoned the "Customer Support" help line and I was > routed > to India. They requested my "order number" and did a computer look-up > and > just read to me , what I could see on the "Internet lookup" my self. > > Conclusion : I am in America, I can use a Computer and I know how to > set my > email "Out of office" message... Why do I need to phone India for this > information. > > NotE: I even knew Pakistan won the cricket game and that NZ was "in a > spot > of bother" against England. > > Anton > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, > send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO > Search the archives at http://bama.ua.edu/archives/ibm-main.html ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
