I  had a problem including html code in the SR text since it interfered with 
the html used to process the SR itself.
The gist was that everything after the inserted html data was not visible.
They said that this will be fixed in a future release of SR. 
 That sounded kind of ridiculous - there are numerous cases where text 
 being copied into the SR description and documentation  would contain html 
code (like trace and dump data and data extracted from a web page).
 Did they not ever test a case where html code would be inserted into the SR?

-----Original Message-----
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf 
Of Staller, Allan
Sent: Monday, November 12, 2012 10:22 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: Updates to the IBM Service Request application coming Nov 14, 2012

Be Afraid! Be Very Afraid!

<snip>
https://www.ibm.com/developerworks/mydeveloperworks/blogs/IBMElectronicSupport/entry/sr25e?lang=en

Updates to the IBM Service Request application coming Nov 14, 2012 Key new 
functions for IBM Service Request (SR) release 2.5

</snip>

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