I expect their test servers were physically close to them and they had a
lot of automation which did a lot of testing (without complaining).  Ears
set to disengaged.
Colin

On Mon, 3 May 2021 at 14:42, Matt Hogstrom <m...@hogstrom.org> wrote:

> If I were to venture a guess they hand this off to design people (which is
> good) that are not getting feedback from the target audience (which is
> bad).  That coupled with the attempt to unify everything with Cloud creates
> more of a lukewarm experience for everyone.
>
> Matt Hogstrom
> m...@hogstrom.org
> PGP Key: 0x90ECB270
>
> I just read a book on Stockholm Syndrome,
> it was pretty bad at first, but, by the end I kind of liked it.
>
> > On May 3, 2021, at 9:36 AM, Charles Mills <charl...@mcn.org> wrote:
> >
> > It's true. IBM certainly has the skills and resources to do this well.
> Why
> > do they keep doing it so badly?
> >
> > Charles
> >
> >
>
>
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