That's almost the same thing, right? :) On Thu, 23 Jun 2022 06:56:29 -0400, David Spiegel <dspiegel...@hotmail.com> wrote:
>HI Brian, >In Ontario, OPP=Ontario Provincial Police. > >Regards, >David > >On 2022-06-22 23:35, Brian Westerman wrote: >> Please excuse the marketing aspect of this, but our SyzMPF/z product can >> notify via email, sms text message, or TSO notify any person or persons that >> are interested in any message that comes up. >> >> Internally, on our own processor, we don't really rely on the operators to >> see any message, that's what automation is for. If they do see a message >> that we don't handle (yet), part of their job is to notify us so that we can >> make sure they don't have to do it again. >> >> So, when a "RED" or "WHITE" highlighted message comes out, we handle it with >> SyzMPF/z and then automagically change the color to something else (like >> lowlighted pink or pale blue), and if we really do need the operator to "do" >> something, we make sure the message is highlighted in reverse video and >> maybe linking reverse video, and we also send them an email AND a text >> message that they need to do something. >> >> It has freed up our operators to do other things (like change paper or get >> coffee) and not have them stare at the console "just in case" something >> happens. We found that they missed a lot of stuff that goes on. Especially >> at a place like us that does constant testing of OPP (Other People's >> Problems), so the operators had a hard time telling what was really >> "important" and what was not. >> >> It makes life much easier on everyone, automation never gets "bored". >> >> Brian >> >> ---------------------------------------------------------------------- >> For IBM-MAIN subscribe / signoff / archive access instructions, >> send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN >> . > >---------------------------------------------------------------------- >For IBM-MAIN subscribe / signoff / archive access instructions, >send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
