I've used proprietary software with excellent support, and proprietary software with terrible support - from the same vendor.
I've used free software with terrible support, and free software with excellent support. I have nothing but good memories of the support for, e.g. IEBUPDTX, PDS, anything from UOW (although the latter eventually morphed into chargeable, also with good support.) -- Shmuel (Seymour J.) Metz http://mason.gmu.edu/~smetz3 ________________________________________ From: IBM Mainframe Discussion List [IBM-MAIN@LISTSERV.UA.EDU] on behalf of Dave Jousma [000001a0403c5dc1-dmarc-requ...@listserv.ua.edu] Sent: Friday, March 17, 2023 9:35 AM To: IBM-MAIN@LISTSERV.UA.EDU Subject: Re: Git, and other Open Tools, Alternative for z/OS On Tue, 14 Mar 2023 09:09:11 -0500, Lionel B. Dyck <lbd...@gmail.com> wrote: >You no longer need to get the open tools for z/OS from Rocket Software - >there is a new player in town - the z/OS Open Tools project. > > > Lionel, As others have pointed out, the backend support is really the issue, not the quality of what this project is doing. As a real life example, we have Rocket GIT client for our DEVOPS pipelines on the mainframe. We get our support through IBM for it. GIT V2.26.78 is working fine, but the 2 subsequent ports, 2.26.84 and 2.26.87 have problems with code-page translation with Jenkins jobs. the -87 port was supposed to have fixed the code-page problems introduced in -84, but didnt. I have open case at this moment on that. I, nor my team have the time to chase this down ourselves via community forum where everyone is looking for answers, but when there is a real problem, its crickets. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
