I will be escalating through my IBM management team. Seems like a pretty poor system that cannot send a notification once and then stop.
Also, while my case was open I did not receive notifications even though I had requested them on updates. So, sounds like IBM Link SR function has a big bug. Lizette -----Original Message----- From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf Of Dana Mitchell Sent: Friday, August 23, 2013 9:18 AM To: IBM-MAIN@LISTSERV.UA.EDU Subject: Re: Anyone being notified by SR a LOT I got an email containing this the other day, as I was still on the phone waiting to talk to a person: ---------------------------------------------------------------------------------------------------------------------------------- View and update your service request at https://www-947.ibm.com/support/servicerequest/readPMR.action?pmrNum=52706&branch=379&retainCountryCode=000. The update was: Customer transferred to music. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
