Yeah, that was always my experience when it was Jolly. I'd contact them one day and within a day or two I either had an explanation about what was wrong, or a fix. Great support. Since going to Brandon, well, 'nuff said.
Charles (Chuck) Hardee Senior Systems Engineer/Database Administration EAS Information Technology Thermo Fisher Scientific 300 Industry Drive | Pittsburgh, PA 15275 Phone +1 (724) 517-2633 | Mobile +1 (412) 877-2809 | FAX: +1 (412) 490-9230 chuck.har...@thermofisher.com | www.thermofisher.com WORLDWIDE CONFIDENTIALITY NOTE: Dissemination, distribution or copying of this e-mail or the information herein by anyone other than the intended recipient, or an employee or agent of a system responsible for delivering the message to the intended recipient, is prohibited. If you are not the intended recipient, please inform the sender and delete all copies. -----Original Message----- From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf Of Steve Beaver Sent: Tuesday, March 14, 2017 2:26 PM To: IBM-MAIN@LISTSERV.UA.EDU Subject: Re: Jollygiant support (QWS3270 PLUS vendor) has not responded to several emails As I remember, the original author was Canadian and he sold out to another Canadian. When W10 came out I contacted the guy since W10 QWS3270 Secure would not initialize under W10 and he had a fix for Me in about a day Steve -----Original Message----- From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf Of Hardee, Chuck Sent: Tuesday, March 14, 2017 1:22 PM To: IBM-MAIN@LISTSERV.UA.EDU Subject: Re: Jollygiant support (QWS3270 PLUS vendor) has not responded to several emails If you are lucky enough to get thru to them, please report back how you established contact. I tried to contact them shortly after Jolly sold to Brandon asking why they hadn't cashed my check for support renewal. TO this date I have had no response to my inquiries. It would be nice to know if anyone else is getting thru to them. I like the tool and would like to get current but I'd rather not have to buy the product all over again. Thanks, Chuck Charles (Chuck) Hardee Senior Systems Engineer/Database Administration EAS Information Technology Thermo Fisher Scientific 300 Industry Drive | Pittsburgh, PA 15275 Phone +1 (724) 517-2633 | Mobile +1 (412) 877-2809 | FAX: +1 (412) 490-9230 chuck.har...@thermofisher.com | www.thermofisher.com WORLDWIDE CONFIDENTIALITY NOTE: Dissemination, distribution or copying of this e-mail or the information herein by anyone other than the intended recipient, or an employee or agent of a system responsible for delivering the message to the intended recipient, is prohibited. If you are not the intended recipient, please inform the sender and delete all copies. -----Original Message----- From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf Of Tony Harminc Sent: Tuesday, March 14, 2017 2:14 PM To: IBM-MAIN@LISTSERV.UA.EDU Subject: Re: Jollygiant support (QWS3270 PLUS vendor) has not responded to several emails On 14 March 2017 at 13:07, Steve Beaver <st...@stevebeaver.com> wrote: > Jolly Green is still in Toronto. Really? Were they ever here? > Telephone: > 1-613-541-0740 That's not a Toronto area code, though of course these days any phone number can ring anywhere. The always helpful localcallingguide.com says 613-541 is Kingston, Ont. ISTR the author started at Queen's University there. Tony H. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
