The administrator for your IBMLink/ServiceLink account needs to set your status to "Full" to allow you to view/update PMR's from other users on your IBM customer number(s). The default initial status is "Basic" which only allows you to view/update PMR's which you have submitted.
________________________________________________________________________ _______ Karl S Huf | Senior Vice President | World Wide Technology 50 S LaSalle St, LQ-18, Chicago, IL 60603 | phone (312)630-6287 | k...@ntrs.com Please visit northerntrust.com CONFIDENTIALITY NOTICE: This communication is confidential, may be privileged and is meant only for the intended recipient. If you are not the intended recipient, please notify the sender ASAP and delete this message from your system. NTAC:3NS-20 P Please consider the environment before printing this e-mail. > -----Original Message----- > From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] > On Behalf Of Nathan Astle > Sent: Monday, June 26, 2017 10:32 PM > To: IBM-MAIN@LISTSERV.UA.EDU > Subject: [EXT] Searching PMR > > Hi > > Is it possible to search PMR number opened by others. This is to check the > status and see if the PMR is resolved > > Apology this might dummy but I am logged not able to see. > > Could someone please help me with the correct URL ? > > Regards > Nathan > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, send email to > lists...@listserv.ua.edu with the message: INFO IBM-MAIN ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
