Well, it's a bit more complicated. An IEFACTRT exit writes a message at each step completion with RC or abend code into syslog. This message is captured by MPFLSTxx and NetView, NetView then calls a REXX invoking cURL.
Werner -----Ursprüngliche Nachricht----- Von: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] Im Auftrag von David Crayford Gesendet: Donnerstag, 29. Juni 2017 14:51 An: IBM-MAIN@LISTSERV.UA.EDU Betreff: Re: AW: CA7 with service now We use Jira but we're a vendor lab not a production site. Do you run cURL directly from NetView or submit a batch job? On 29/06/2017 7:11 PM, Werner Kuehnel wrote: > Nathan, > I don't know ServiceNow, but we create automatically tickets for abending > jobs or jobs with RC > 4 in JIRA ticketing system. > This is done with REST services and cURL from a REXX (started by NetView). > Probably ServiceNow offers also a REST API you can use. > If you need more information please contact me offline. > > Regards, > Werner > > -----Ursprüngliche Nachricht----- > Von: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] Im > Auftrag von Nathan Astle > Gesendet: Donnerstag, 29. Juni 2017 10:06 > An: IBM-MAIN@LISTSERV.UA.EDU > Betreff: CA7 with service now > > Hi, > > > Is there anyone in the List who have integrated CA7 with Service > Now(Ticketing Tool). Basically whenever the CA7 jobs Abend it must > automatically create a incident in service now. > > Could you please share your experience ? So that It can help me to build a > similar Solution in my Shop. > > Nathan > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, send email to > lists...@listserv.ua.edu with the message: INFO IBM-MAIN > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, > send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
