Multiple problems for me. My browser of choice, Opera doesn't work. IE on Win 7 doesn't work. Firefox works but not available on work desktop. Chrome allows me to log in, upload GIMXSID report but I can't use Download Director because Chrome doesn't support Java. Sheesh.
I filled in their feedback form, like "how are we doing". I should have said terrible but I explained the different browser problems. Do IBM actually test this portal? On Thu, Aug 31, 2017 at 8:08 AM, Pommier, Rex <rpomm...@sfgmembers.com> wrote: > To (mis)quote a line from the Lord of the Rings movie. "And some things > that should not have been forgotten were lost. History became legend. > Legend became myth." > > Rex > > -----Original Message----- > From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On > Behalf Of Dyck, Lionel B. (TRA) > Sent: Wednesday, August 30, 2017 12:38 PM > To: IBM-MAIN@LISTSERV.UA.EDU > Subject: Re: [EXTERNAL] Re: IBM support portal Broken? > > I called to report the issue, the voice recording suggested going to > ibm.com/support which was a mostly blank page that had zero info other > than an option to translate the page into some other language. I pressed > the button for a Sev 1, thinking that would be the quickest, and after 5+ > minutes listening to a recording got to talk to someone who didn't know > what to do as the support site is not a valid 'product'. She volunteered to > inform her supervisor/lead. > > One little step (maybe) > > Where is the legendary IBM support and service and RAS? > > -------------------------------------------------------------------------- > Lionel B. Dyck > Mainframe Systems Programmer - TRA > > > <snipped because I'm veering off into the woods> > > The information contained in this message is confidential, protected from > disclosure and may be legally privileged. If the reader of this message is > not the intended recipient or an employee or agent responsible for > delivering this message to the intended recipient, you are hereby notified > that any disclosure, distribution, copying, or any action taken or action > omitted in reliance on it, is strictly prohibited and may be unlawful. If > you have received this communication in error, please notify us immediately > by replying to this message and destroy the material in its entirety, > whether in electronic or hard copy format. Thank you. > > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, > send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN > -- Wayne V. Bickerdike ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
