Has anyone else gotten frustrated when opened an IBM Service Request in having to select the Operating System, which should have been automatic after selecting the Product and the applicable operating system release level?
For example, I just opened a SR to ICSF. I had to select the ICSF Version/Release. Then I had to select the level of z/OS. Shouldn't that have pre-populated the Operating System box? Am I the only one to see this user interface disconnect? I realize the SR's are for products that are across multiple operating systems and platforms and that a product may be available on multiple platforms BUT if the product selection includes selecting the operating system level then why not use that info to fill in the Operating System box? -------------------------------------------------------------------------- Lionel B. Dyck (Contractor) <sdg>< Mainframe Systems Programmer - RavenTek Solution Partners ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN