We use OPS/MVS to send SNMP to our BMC ESM (Truesight) solution which then
does the opening of Service now tickets.

Jerry Whitteridge
Delivery Manager / Mainframe Architect
GTS - Safeway Account
602 527 4871 Mobile
jerry.whitteri...@ibm.com

IBM Services

IBM Mainframe Discussion List <IBM-MAIN@LISTSERV.UA.EDU> wrote on
06/18/2019 03:48:43 PM:

> From: "Jones, Phil" <000002379a6d81f2-dmarc-requ...@listserv.ua.edu>
> To: IBM-MAIN@LISTSERV.UA.EDU
> Date: 06/18/2019 03:49 PM
> Subject: [EXTERNAL] Re: Page/Alert notifications from z/os
[SEC=UNOFFICIAL]
> Sent by: IBM Mainframe Discussion List <IBM-MAIN@LISTSERV.UA.EDU>
>
> Who has  taken the whole process a step further by raising problem
> tickets, sending alerts to "Single Pane of Glass" (for example)?
> I'm especially interested to hear if anyone is using TBSM...
>
> Regards; Phil
> -----Original Message-----
> From: IBM Mainframe Discussion List <IBM-MAIN@LISTSERV.UA.EDU> On
> Behalf Of Mark Jacobs
> Sent: Wednesday, 19 June 2019 4:56 AM
> To: IBM-MAIN@LISTSERV.UA.EDU
> Subject: Re: Page/Alert notifications from z/os
>
> Yes. Your automation product, in concert with your production
> scheduling system should be able to send emails to any interested
> party and their cellphones.
>
> Mark Jacobs
>
>
> Sent from ProtonMail, Swiss-based encrypted email.
>
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>
> ‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐
> On Tuesday, June 18, 2019 2:16 PM, Longnecker, Dennis
> <dennis.longnec...@courts.wa.gov> wrote:
>
> > Curious what people are using, if they are anymore, to send pages/
> text's/notifications/etc. from z/os to people on call. The software
> we have been using runs on a Windows 7 box, which I need to get rid
> of and/or replace. Rather than continue what we have been doing for
> 25 years, curious as to what other people might be doing for this.
> >
> > The easiest thing I can think of is to change my alerting
> automation to send an e-mail/txt message to the cellphone of the
> person on call.
> >
> > Thanks for any suggestions/ideas.
> >
> > Dennis
> >
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