Anybody know how, in the "upgraded" IBMLink, how one searches for PMRs opened by their account and not just their own? I unchecked the "Search my service requests submitted online only" selection and selected "Search all service requests" for all customer numbers associated with my account and I only get returned the SRs I opened. Selecting customer numbers specifically and those same selections to theoretically unrestrict it from returning only my SRs, no dice.
I used to be able to view all SRs for my site. What a wonderful luxury that was when management wanted you to address one. Thomas Ambros zEnterprise Operating Systems This communication may contain privileged and/or confidential information. It is intended solely for the use of the addressee. If you are not the intended recipient, you are strictly prohibited from disclosing, copying, distributing or using any of this information. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act. You may not directly or indirectly reuse or redisclose such information for any purpose other than to provide the services for which you are receiving the information. 127 Public Square, Cleveland, OH 44114 If you prefer not to receive future e-mail offers for products or services from Key send an e-mail to mailto:dnereque...@key.com with 'No Promotional E-mails' in the SUBJECT line. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
