> The internet version of ServiceLink has been embraced by our customers > as a safe and secure method of obtaining technical support and software > maintenance for their zSeries system.
While I can kind of see their point about maintaining two applications for the same purpose, and probably a bunch of compatibility routines for the databases, I'd be interested to know if any of these "embracing" customers were visually impaired. The WWW version is *unusable* via Braille readers. I'd also really like to watch anyone in the UI design group for IBMlink navigate the IBMlink (or try to do so) apps using a text-only browser. I think it would be very enlightening. And darn funny. Particularly if we got video of the effort. I'm not sure the audio would be family-oriented enough to safely distribute. -- db
