The feedback I regulary send is honored and being worked on; the time before
a fix for my complaints is placed in production could be faster though.

2007/1/15, Alan Altmark <[EMAIL PROTECTED]>:

On Friday, 01/12/2007 at 08:04 CST, Alan Ackerman
<[EMAIL PROTECTED]> wrote:
> I couldn't figure out how to view a single PTF until Marcy told me.
>
> It took me quite a while to figure out that if I want to ADD products to
ASAP I
> have to find the Add
> link hidden in the right-hand menu, not at the bottom near the Delete
button.
>
> Should I open an IBMLink feedback on each of these? (I already did on
2.) I
> sure didn't like the answers I got for those two.

C'mon, Alan, you know that The Bank has no problem rejecting answers it
gets from IBM! ;-)  Yes, open problems for each.  If anyone else has the
same problem, they should submit a feedback, too.  Squeak. Squeak. Squeak.

> Are you sure there is anyone listening?

I only know
1. Nothing will change if the users of the service don't register their
complaints.
2. The manager of IBMLink has been in contact with some customers as a
direct result of their Feedbacks.

Alan Altmark
z/VM Development
IBM Endicott




--
Kris Buelens,
IBM Belgium, VM customer support

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