Hi all,
I'm running into a problem whereby users can accidentally acknowledge a
critical alarm for an unlimited period of time, which is a potential
risk to our platform. I'd like to restrict how long an service can be
acknowledged for, based on hostgroup / hostname.
I've mocked up a similar system using an eventhandler on particular
services, which simply deletes any acknowledgements for the service if
it changes state, using the status.cmd file. However, I'm not sure
whether there's a more elegant way to tackle this.
Any ideas?
Thanks,
D
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