On Mon, 11 Feb 2008 19:21:48 +0200
Lars Eggert <[EMAIL PROTECTED]> wrote:
> On 2008-2-11, at 18:55, ext Dan York wrote:
> > Can we move some of this conversation in the bill below onto the
> > Internet using systems where our costs essentially go to $0?
> > (Obviously we still need to communicate to non-wired folks across
> > the PSTN, such as event location facilities, etc.)
>
> I do hope we can reduce costs, but the requirements that Marshall
> described are valid:
>
> - need to be able to call in from the PSTN, worldwide
> (Many of us call in from hotels, airports, trains, etc.)
>
> - need to be able to have an operator dial out to someone
> (Calling in form a hotel sometimes just doesn't work.)
>
> - need to be able to get technical support during the call
> (Audio issues, lines getting dropped, calling out, etc.)
>
> There's a baseline cost associated with all that 24/7 support.
> Having some people call in over IP vs. the PSTN may save some money,
> but I doubt that the savings would be dramatic.
Precisely. The issue is a *service*, not a technology.
--Steve Bellovin, http://www.cs.columbia.edu/~smb
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