>That said, I did at one point have to exercise my diplomatic skills when I got 
>forwarded a customer (nameless
>here for evermore) question about whether support for RFC 3514 was on our 
>roadmap.

Think of it as free market intelligence on your customer base.

Of course we've only had April 1 RFCs for 35 years now.  Who knows
what horrible problem they may yet cause that we haven't noticed yet.



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