Well said, Thomas. 

> Two concrete suggestions:
> 
> 1) have WGs do the managing role more proactively
> 2) mentor authors and others a bit more to encourage them how best to
> operate

Which I suspect means...

0) have ADs manage/mentor the WG chairs more proactively.

Almost certainly a case of "if I had less work to do I would have more time to
do the things that would reduce my workload."  :-)

WG chairs might like to comment, but I suspect that one lunchtime training
session every four months does not constitute proactive management.

Adrian

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