Sharon,

It's pretty important to ask questions in a way that aids and encourages answers. In this case, it's basically impossible to help given that you shared neither the error message nor an example of the data that triggered the error.

/Good/ questions get good answers.

B


On 05/01/2017 02:18 PM, Bone, Sharon Elizabeth wrote:
Hi,



I’m running the current version of Athena on a windows 10 machine. It
had been working fine, but now I get an error whenever I try to import
new data (.dat file from SSRL). The error tells me the program can’t
read the file and asks whether I need a plugin.



Do I need a plugin?



How do I uninstall and reinstall the program? I’m guessing this might be
the best fix?



Thanks!

Sharon



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