Hello All, If you are interested, then plz send me your resume to ranjith_117 at yahoo dot com. Will have a quick chat with you before forwarding your resume for further processing
Location : Pune Requirement - System administration experience - Technical knowledge of and hands-on experience with the Linux storage and file system - Advanced troubleshooting and debugging skills, with a passion for problem solving and investigation - Fundamental understanding of OpenStack and container architecture; administration experience across all working components - Previous experience with Ceph or Gluster storage is a plus - Knowledge or familiarity with Amazon Web Services; VMware vSphere, Azure, Google Cloud experience is an advantage - Bachelor’s degree or equivalent experience within the enterprise IT sector - Demonstrated first-rate customer service experience or prior technical support experience; desire to go above and beyond in assisting customers - Ability to manage and grow existing enterprise customer and partner relationships by delivering high-quality support - Prior Red Hat product certification, e.g. Red Hat Certified Engineer (RHCE) or other relevant certifications is a significant advantage, as you'll need to be certified within 90 days of your start date - Scripting or programming experience in languages like Bash, C, or Python is preferred - Ability to deal with rapid change and limited structure - Proven ability and willingness to learn new open source technologies - Excellent reading and writing skills in English; fluent English language skills are preferred - Commitment to providing the best experience possible for Red Hat customers responsibilities - Technical Support for end customer - Support customers by responding within the designated service-level agreement (SLA) to incoming calls, as well as chat and web-based inquiries - Investigate and troubleshoot issues, developing solutions for our customers while understanding their business needs - Exceed customer expectations by providing outstanding customer service - Proactively update our customers and ensure they are satisfied with our support service - Collaborate with other engineers and developers to develop creative solutions for our customers, including product fixes - Share knowledge gained from troubleshooting issues by contributing to the global Red Hat knowledge management system; present troubleshooting instructions and solutions to other engineers within the domain - Manage customer cases and maintain clear and concise case documentation - Participate case review conference call with customers when needed Best regards Ranjith -- -- "Freedom is the only law". "Freedom Unplugged" http://www.ilug-tvm.org You received this message because you are subscribed to the Google Groups "ilug-tvm" group. To control your subscription visit http://groups.google.co.in/group/ilug-tvm/subscribe To post to this group, send email to ilug-tvm@googlegroups.com To unsubscribe from this group, send email to ilug-tvm-unsubscr...@googlegroups.com For details visit the google group page: http://groups.google.com/group/ilug-tvm?hl=en --- You received this message because you are subscribed to the Google Groups "Free Software Users Group, Thiruvananthapuram" group. To unsubscribe from this group and stop receiving emails from it, send an email to ilug-tvm+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.
