Excellent suggestion. Hands up to Anand Shankar. R M Bhargava
On Sun, 24 Oct 2004 00:40:54 +0530, Anand Shankar <[EMAIL PROTECTED]> wrote: > This evening I visited a stall at a popular trade fair in Faridabad > which was displaying RedHat / FC1 on a Laptop. I asked the salesperson > some questions being discussed here. A brief summary in Q&A form is > placed below. > > Q: How many people who buy this laptop actually use Linux? > A: Hardly anyone. > Q: Why? > A: Customer does not have time. He does not want to spend time on new > things, he wants to use the computer right away, the way he knows. > Q: Why do'nt you educate the customer? > A: We can't push the customer beyond a point. We can only request. > Q: How much do you know about Linux? Are you convinced? Can you operate > the Computer running Linux?? > A: No, I can't. I myself do not know how to make it work. > Q: Why do'nt you try to learn yourself? > A: I do'nt have time. It is not user friendly. > Q: What? Not user friendly?? What do you mean?? (I try to show him a few > things) > A: Still. Not user friendly enough. > Q: Why do you think, you or your customers do not want to spend time for > Linux, even Kids or the first time users? > A: We hardly have any "First time users". Children want Windows because > their Schools prescribe them. > Q: When you sell the Laptop with Linux, how do you handle support for > Windows on these Laptops? > A: We do'nt. We give support only for hardware problems. > > At this point, my daughter pulled me out having lost her patience. > > Well, we can see most important issues in this discussion. Some of these > things I also tried at Nehru Place last week, when I upgraded my PC to > an Athlon 2600+, and I wanted to test it out using Knoppix. > > I have following inputs to the discussions: > > 1. Organise Linux Demo Day type of sessions for trading communities at > Nehru Place etc. Roadshows: Showcase running Linux systems in Nehru > Place, by putting up a stall on a working day / Saturday. > > 2. Develop a relationship between ILUGD and the trading community. > 3-monthly meetings, separate Mailing Lists etc. Involve some of them at > our regular meeting / Mailing Lists. > > 3. We need to produce a Video-CD introducing Linux and sort of a > Tutorial virtual hands-on for a total newbie on Linux. Very importantly, > It has to be done both in English and Hindi. Let all traders selling > Linux PCs, give a copy of this CD to all their customers and let them > also have a decent introduction to the issues at hand, at their convenience. > > Anand Shankar > > _______________________________________________ > ilugd mailinglist -- [EMAIL PROTECTED] > http://frodo.hserus.net/mailman/listinfo/ilugd > Archives at: http://news.gmane.org/gmane.user-groups.linux.delhi > http://www.mail-archive.com/[EMAIL PROTECTED]/ > -- R M Bhargava Desfab Engineers & Builders 598 Sector 14 Gurgaon 122 001 Haryana _______________________________________________ ilugd mailinglist -- [EMAIL PROTECTED] http://frodo.hserus.net/mailman/listinfo/ilugd Archives at: http://news.gmane.org/gmane.user-groups.linux.delhi http://www.mail-archive.com/[EMAIL PROTECTED]/
