Sudhir, you could use Ushahidi, FLSMS and Swara IVR (swara.mojolab.org) in
combination with each other to get to the outcomes you're looking for.
You would have to customize the apps to some degree (shouldnt take more
than a few scripts) and then train your users to use it.

Cheers
Arjun


On Sun, Jul 1, 2012 at 12:50 PM, Sudhir Gandotra
<sudhirgando...@gmail.com>wrote:

> For an NGO :
>
> First aspect:
>
> Inputs (as complaints/requests) come form 3 different physical locations
> (locations can be increasing in future);
>
> These inputs relate to 6 different roles (for those who have to respond)
> (roles can be increasing in future);
>
> These need to be prioritized and responded to (via sms / email / letter /
> visit), by different roles/locations.
>
>
> Second aspect:
>
> There are databases of each of the locations (population,
> social-cultural-infrastructural etc. aspects, that need to be then
> connected to each of the inputs/locations and various reports produced on
> the work expected by people / projects granted to people and the pace of
> the projects.).
>
> If you can think of any open source application/s that can help, please let
> me know.
>
>
>
> --
> *Wish you an "era of Realization & Mobilization"*
>
> *Best wishes of Peace, Force & Joy,  for 2012 and beyond !*
> Sudhir Gandotra.
>
> *You don't need violence to shake the world***
>
> *www.humanistvoice.in - voice of the 99%
> *
> _______________________________________________
> Ilugd mailing list
> Ilugd@lists.linux-delhi.org
> http://frodo.hserus.net/mailman/listinfo/ilugd
>



-- 

Arjun Venkatraman
*E-mail:* ar...@mojolab.org
*Mobile:*   +91 98111 42825



*Web:* http://mojolab.org
*Twitter:* @themojolab
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